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Terms and Conditions

IMPORTANT: To comply with PeopleCert requirements, all candidates will be required to produce evidence of identity before sitting exams. Examples of acceptable identification include your passport, photocard driving licence, or student identification card from a recognised educational institution (e.g F.E College or University). Your identification must include a current, recognisable photograph. We recommend that you bring your identification with you on the first day of the course so that the tutor can confirm its suitability as early as possible.

Bookings for courses will be accepted on a first come, first served basis. If a course is full, your name will be placed on a reserve list. If a place becomes available, you will be notified.Provisional bookings will be accepted. However, a booking will only be regarded as confirmed once a completed booking form, including payment details, has been received.

Cancellation: Once a booking has been confirmed, cancellation terms(including fees) will apply; 100% of the course cost(less exam fees) will be charged if delegate cancellation occurs within 3 weeks of the course commencement date. An administration fee of £150 will also be charged in respect of delegates who transfer to different course dates within 3 weeks of the course commencement date. Please contact us for further details.

Final details about the course, how to get there, and other arrangements as applicable will be sent out prior to the course. If the we have to cancel a course for any reason, any monies already paid will be refunded in full. In the case of unavoidable last - minute cancellation of a course, we regret that we will be unable to refund travel costs incurred.

DATA PROTECTION ACT 2018
We (the University of Chester) store the information provided by you (the candidate) for the purposes of administering the course, allowing us to invoice you. We share your information with PeopleCert in order to register you for the exam(s) and to register your status as a PRINCE2® Foundation/Practitioner holder. Your information is not shared with any third parties outside of the University of Chester or PeopleCert. You can see how your information is stored and processed by PeopleCert by reading the PeopleCert Privacy Policy. Further information can be found in the University of Chester’s Data Protection Policy. If you have any concerns email nti@chester.ac.uk.

University of Chester, Parkgate Road, Chester, CH1 4BJ.

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